A. Peter Lumbis
email: a followed by my last name @ gmail.com
617.519.9812
 
Education:
   Northeastern University - Boston, MA
	BS in Computer Science, Spring 2008 
	Courses: Network Security, Network Fundamentals, Computer Architecture, Database Design, Operating Systems   

Computer Skills
  Certifications:   
	Cisco Certified Design Associate (CCDA), September 2007     
	Cisco Certified Network Professional (CCNP), December 2006 
	Cisco Certified Network Associate (CCNA), December 2005

  Systems:  
	Windows (2000 / XP / 2003 Server), Mac OS X, Linux      
	Cisco Hardware - 2800/3600/7200/7500/12000 series routers, 2900/3500/6500/7600 series switches 

  Technologies:    
	Cisco IOS, CatOS, OSPF, EIGRP, NAT, QoS, ACLs, (R)STP, Multicast Routing, Frame Relay, BGP, HSRP  

Honors and Distinctions  
  TAC Peer Recognition Award, Cisco Systems, August 2007   
  Cisco Achievement Program  (CAP) Award, Cisco Systems, December 2006  
  Dean's List, Northeastern University College of Computer Science, Spring 2005   

Experience  
  Cisco Systems - Technical Assistance Center (TAC) - San Jose, CA
	Customer Support Engineer - Routing Protocols	July 2007 - December 2007  
		Last line of customer support for routing protocol issues on Cisco routers and switches  
		Configuration, troubleshooting and advising on OSPF, BGP, EIGRP, NAT, QoS and Cisco router hardware  
		Preformed live troubleshooting in network outage and high priority customer issues  
		Daily one-on-one interaction with customers from small offices to large ISPs                              
	
  Cisco Systems - Customer Advocacy Lab Operations (CALO) - Morrisville, NC
	Customer Support Lab Co-Op		July 2006 - December 2006 
		Acted as escalation and mentor for 12-15 co-ops for lab hardware issues   
		Organized and led classes on CCNA topics including ACLs, subnetting, routing protocols and spanning tree  
		Responsible for troubleshooting all lab issues related to OSI layers 1-3  
		Installed all supported Cisco router and switch platforms including linecards and network modules 
		Configured and installed ISDN BRI/PRI (T1) and Frame Relay links   

  Sasaki Associates - Watertown, MA 
	Information Systems Co-Op	July 2005 - December 2005 
		Administration and support of 250+ users in Windows 2000/XP environment  
		Research and test deployment of Windows Services Update Server solution    

  Crescent Systems/PayDQ - Council Bluffs, IA 
	Systems Administrator / Web Developer		October 2001 - May 2005 
		Lead JSP front end developer for internet bill payment application to support CableONE's 700,000+ customers   
		Systems and network administration of mixed Windows / Linux environment with 20-30 hosts and 10-15 servers   

  Northeastern University - Boston, MA 
	Capture the Flag - Networking Security and Reconnaissance Competition     September 2003 
		Team leader responsible for security management and direction of team in network offense  
		Administration and security management of Windows 2003 Server in a hostile network environment  
		Network reconnaissance and local server security auditing